We’ve heard a lot about ransomware in the past few years, but you can’t fully understand what ransomware really means until it’s your data and systems that are held captive by some anonymous attacker. It’s as scary as it sounds. But thanks to ITeck Solution’s quick response, and their implementation of Alert Logic Threat Protection and Datto Disaster Recovery Solutions on our network, we were able to contain the virus and recover from the the threat in under an hour. ITeck’s threat detection and data recovery protocols meant that we weathered a potentially disastrous infection with a minimal loss of data and little downtime.

 

Aaron Akins, Teaching Strategies, Inc Director, Business Operations

It was every IT director’s nightmare… An HVAC water pipe running through the ceiling of the server room ruptured. The entire server room flooded with water, taking down our entire network.  ITeck quickly responded to the emergency and managed the entire disaster recovery process.  Within 24 hours, our network was 80% functional.  Within 48 hours, we were 100% functional on new or repaired servers and all data restored. Thanks to ITeck’s disaster recovery services, what could have been a major incident for our business was managed quickly and efficiently.

Feng Chen, Parenteral Drug Association Director, Information Systems

In 2015 our firm caught a dreaded ransomware virus.  We lost three days worth of work and a week of data - distressing for a financial services firm.  We got hit again in 2016, but thanks to ITeck Solutions and Datto’s Disaster Recovery Solutions, we were back up and running in less than an hour and with no loss of data, a vast improvement over our previous encounter with a devastating computer virus.

Susan Cantus, Farr, Miller & Washington Principal, CCO