We’ve heard a lot about ransomware in the past few years, but you can’t fully understand what ransomware really means until it’s your data and systems that are held captive by some anonymous attacker. It’s as scary as it sounds. But thanks to ITeck Solution’s quick response, and their implementation of Alert Logic Threat Protection and Datto Disaster Recovery Solutions on our network, we were able to contain the virus and recover from the the threat in under an hour. ITeck’s threat detection and data recovery protocols meant that we weathered a potentially disastrous infection with a minimal loss of data and little downtime.
Aaron Akins, Teaching Strategies, Inc Director, Business Operations April 29, 2016
It was every IT director’s nightmare… An HVAC water pipe running through the ceiling of the server room ruptured. The entire server room flooded with water, taking down our entire network. ITeck quickly responded to the emergency and managed the entire disaster recovery process. Within 24 hours, our network was 80% functional. Within 48 hours, we were 100% functional on new or repaired servers and all data restored. Thanks to ITeck’s disaster recovery services, what could have been a major incident for our business was managed quickly and efficiently.
Feng Chen, Parenteral Drug Association Director, Information Systems April 29, 2016
In 2015 our investment firm caught a dreaded ransomware virus. We lost three days worth of work and a week of data - distressing for a financial services firm. We got hit again in 2016, but thanks to ITeck Solutions and Datto’s Disaster Recovery Solutions, we were back up and running in less than an hour and with no loss of data, a vast improvement over our previous encounter with a devastating computer virus.
April 29, 2016
We have been a happy client of ITeck Solutions for 15 years. It might be best described as a partnership. We feel like Paul and Aaron are part of our company and members of our team. Our business has scaled significantly over the last 15 years and ITeck’s solutions and service scaled with us.
They are super responsive to our needs and thoughtful around upgrades and replacements, taking in to account budgets, goals, and security. We have been through server upgrades, software rollouts, and over the last few years, to the cloud and always with a focus on security.Through it all, ITeck has been an invaluable partner and huge part of our success.
Mike Fox COO - Farr, Miller & Washington June 7, 2022
ITeck has provided outstanding support to our growing business for over a decade. Leveraging the depth of knowledge of its team, ITeck has kept our firm current with technology at every turn.
Alek Sellers COO, CLK July 21, 2022